Unfortunately, some Galaxy S7s have experienced a loss of service when WiFi calling is enabled. So, dive back into your settings menu. Unfortunately, finding your WiFi calling settings is going to depend on where your carrier has hidden the menu.
Some carriers—specifically T-Mobile—have multiple settings for their WiFi calling. If you have, you may be experiencing cellular outages when not connected to WiFi. Do note that your WiFi and Bluetooth settings and devices will be lost, so you will have to reenter your passwords and repair your devices back to your phone once the reset is done.
After the reset is complete, check to see if your device has regained a connection to your mobile network. If not, continue down our list of resets below. All in all, this is a fairly-technical procedure. Instead, your cache partition holds any temporary data saved by the applications and software on your phone, allowing your phone to load app data faster.
Unfortunately, this information can sometimes lead to problems or issues with your phone if something goes wrong with your cache. Start by powering your phone completely off. Once the device is off, press and hold the Home key, the Power key, and the Volume Up key. Let the phone sit for another few seconds, and the display will switch to a black background with yellow, blue, and white text on it.
Your phone will begin wiping the cache partition, which will take a few moments. Hold tight while the process continues. As with most troubleshooting, the final step to fixing your device often involves a full factory data reset of your phone.
After this, your phone will begin to reset. If the factory reset has restored a connection between your phone and your carrier, you should see a data connection in the status bar on the top of your display. Holiday Gift Guide. Phone accessories. Tablet accessories. Watch accessories. Shop all plans. Shared data. International services.
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Home solutions. Have a phone you love? Line must remain active for 45 days. See vzw. Page contents. Samsung Galaxy S7 edge Software Update. Before you download: Connect your device to Wi-Fi, or make sure it has a strong Verizon Wireless network connection. Ensure your battery is fully charged before starting the software update. System Update System Update Instructions. The download will take place when the device is in Wi-Fi coverage, but coverage does not need to be consistent.
When the download is complete, you'll receive a notification that there's a new software update available for installation. Tap Install Now to continue with installation. The device will power off and back on and the installation process will begin. Select Install now and your device will power off and back on and the installation process will begin.
Tap OK to begin the installation. Note: If you choose Defer , this will delay installation and you'll be taken back to the Home screen. The software update message will appear periodically until you install the update. Your device will power off and back on and the installation process will begin.
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